Support
Shipping Policy
Last updated: September 27, 2026
Free Shipping
Orders over $50
Processing Time
2–3 business days
Standard Delivery
5–7 business days
Expedited Delivery
2–3 business days
Processing Time
All orders are processed within 2–3 business days after payment is confirmed. Orders placed on weekends or holidays will begin processing on the next business day. You will receive a shipping confirmation email with tracking information once your order has shipped.
Shipping Rates
Standard shipping is free on all orders over $50. For orders under $50, standard shipping is $5.99. Expedited shipping (2–3 business days) is available for $12.99. Overnight shipping is available for $24.99 on orders placed before 12:00 PM EST on business days.
Delivery Times
Standard shipping typically takes 5–7 business days after your order ships. Expedited shipping takes 2–3 business days. Overnight shipping arrives the next business day for orders placed before 12:00 PM EST. Delivery times are estimates and may vary due to carrier delays or weather conditions.
Domestic Shipping
We currently ship to all 50 US states and US territories. We use USPS, UPS, and FedEx depending on your location and the shipping method selected. A tracking number will be emailed to you once your order ships.
International Shipping
We do not currently offer international shipping. We are working to expand our shipping options and hope to offer international delivery in the future. Sign up for our email list to be notified when international shipping becomes available.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at hello@liliharper.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and, if necessary, send a replacement at no additional cost to you.
Address Changes
If you need to change your shipping address after placing an order, please contact us immediately at hello@liliharper.com. We can only accommodate address changes before your order has been shipped. Once an order has shipped, we are unable to redirect packages.